Privacy Policy

This Privacy Policy explains how WEB LIMITED LTD (“Stackra”, “we”, “us”, or “our”) handles personal data collected through this website, stackra.ai(the “Site”). It applies only to this corporate website. Our individual products are operated under their own separate terms and privacy policies.

Who we are

Stackra is a brand of WEB LIMITED LTD, a company registered in England and Wales under company number 17239703, with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. We are the data controller responsible for personal data processed through this Site.

For any privacy question or to exercise your rights, contact us at legal@stackra.ai.

What data we collect

This is a marketing website. We keep data collection to a minimum.

• Information you send us. If you email us using the address on this Site, we receive your email address, your name (if you provide it), and the contents of your message.
• Technical log data. Like most websites, our hosting provider automatically records limited technical information — such as IP address, browser type, and pages requested — to deliver the Site securely and reliably.

We do not use analytics, advertising, or tracking cookies on this Site. See our Cookies Policy for details.

How and why we use your data

• To respond to you. We use the details in your message to reply and to handle your inquiry. Our legal basis is our legitimate interest in responding to people who contact us.
• To operate and secure the Site. We use technical log data to run the Site, prevent abuse, and diagnose problems. Our legal basis is our legitimate interest in keeping the Site safe and functional.

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

Sharing your data

We share personal data only with service providers who help us operate the Site and communicate with you — for example, our hosting and email providers — and only to the extent necessary. These providers act on our instructions. We may also disclose data where required by law.

International transfers

Some of our service providers may process data outside the United Kingdom. Where they do, we rely on appropriate safeguards (such as UK International Data Transfer Agreements or equivalent mechanisms) to protect your data.

How long we keep it

We keep correspondence for as long as needed to handle your inquiry and for a reasonable period afterwards, then delete it. Technical logs are retained only for a short period for security and operational purposes.

Your rights

Under UK data protection law you have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, and to data portability. To exercise any of these, email us at legal@stackra.ai.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk, though we’d appreciate the chance to address your concern first.

Children

This Site is intended for a general business audience and is not directed at children. We do not knowingly collect personal data from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.